*PLEASE NOTE – For deliveries arriving by pallet, couriers can guarantee curbside delivery only – Customers are responsible for transporting items from curbside to their property*

​Parcels are send through an array of services depending on weight and size, shipping charges are calculated dependent on Class. All methods may require a signature so please be aware of this in mind when specifying an address.

As a guide this is how the fee’s are calculated:

Set Price up to given thresholds then priced per kg thereafter.
Additional charges are applied to oversize items and pallets

​How are shipping fee’s calculated? Contact us for more information.

 

Delivery and Processing Time

Processing is aimed to be completed within 24 hours, if the order is placed before 12 noon we aim to dispatch same day.

Express (Next day service) – This service boasts a very high percentage of parcels arriving next day but cannot guarantee it
Economic (4-7 Day service) – This service regularly outperforms it given timescale but can also take slightly longer

Collection

A collection is free!

For collection please ensure contact has been made before you collect as it must be arranged. either contact us via any method on the “contact us” page or wait until you receive a confirmation email, in this will explain the process of collection.

 

Postage to Ireland/Northern Ireland and the Rest of the World

Please email us beforehand with a list of items and quantities you require. We will get a delivery quote and reply as soon as possible.

Alternatively, if you wish to book transportation yourself we can provide a pickup location and assist collection.

Damaged Goods

Unfortunately, goods can get damaged while in transit.

If goods/packaging arrive damaged, please ensure the goods are signed as damaged. Failure to do so will result in a claim unable to be raised for damaged goods.

If this occurs please contact us as soon as possible to understand the issue and help resolve it.

GOT A QUESTION ABOUT SHIPPING?