Payment

Full payment must be received from the Customer before processing/order confirmation can begin.

Privacy Policy – we do not store credit card details nor do we share customer details with any 3rd parties.

Delivery

The Customer Responsibilities

While Assassin Goods Ltd endeavours to ensure the delivery on the date which the Customer has requested, it cannot be held responsible for any loss, direct or otherwise, accruing to the Customer as a result of error or delay by Third Parties, or error on the part of the Customer.

Assassin Goods Ltd cannot be held responsible for the decisions, errors or any other actions of Third Parties involved in the process of rendering the Service or Services provided by the Company.

Assassin Goods Ltd will not be held liable in the case of default by the Royal Mail. Royal Mail terms and conditions apply.

Delivery Policy – We generally use Royal Mail for orders under 2kg, and a courier for orders above this weight. We aim to send all orders out the following working day after they are placed and paid for

Delivery times may vary but aim to be within 5-7 working days but we ask that the customer allow 14 working days for UK orders. It is only after this time which we/Royal Mail will consider it lost/missing

Highlands of Scotland and other remote areas may incur an additional surcharge to be paid on delivery depending on the size/weight of the order and the destination address. Please Contact info@assassingoods.com for further information.

The person who places the order must be at least 18 years old and is responsible for payment of the total cost of the order.

Additional/Miscellaneous

Assassin Goods Ltd cannot be held responsible for any problems, loss, injury or otherwise occurring as a result of omission, error, misuse, or oversight by the Customer.

No liability can be accepted by Assassin Goods for any loss, injury or otherwise resulting from natural disasters, war, rioting, strikes, or any other circumstance beyond the Company’s control.

The company reserves the right to refuse orders at their discretion.

By placing an order online or otherwise providing us with an email address, you as the Customer authorize Assassin Goods Ltd to contact you in relation to your booking or enquiry using the contact details you have provided.

Returns/Cancellations/Damages

All exchanges/returns must be sent back to us within 28 days of receipt of goods, in their original packaging, and in new condition. Please always include a returns form which can be requested from us via email. Returns will be subject to a 10% re-stocking fee, and shipping costs will not be refunded unless there is fault on our behalf.

All orders should be thoroughly checked upon receipt, and any shortages/damages reported to us within 24 hours of receipt. Any goods arriving showing any damage at all should be signed for as ‘damaged’.

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